Celebrating 25 years of amazing customer experiences
Lightburn is a customer experience agency that empowers organizations to reach their full digital potential through a user-centered approach and deep technical expertise. Since 1998, we've crafted practical yet impactful solutions to our client's most complex digital challenges.
Data-driven CX at every touchpoint
Featured Client Profile
The Cawley Co. team was anxious and excited to turn their attention to the B2C market. The owners, marketing team, accounting team, and new fulfillment team were all involved in reimagining the customer journey.
News & Insights
If you are about to jump into the segmentation and personalization pool, fear not. You can wade into the shallow end and start making waves with some easier(er)-to-implement personalization strategies.
As you’re looking to evolve your email and SMS marketing tactics, Klaviyo undoubtedly stands out. Here are four reasons why our digital marketing and client strategists love Klaviyo.
Depending on your business size and industry, a well-built app can help you streamline and optimize processes, customer service, and sales. The bottom line is that it is well worth the time, especially if it’s well-crafted around sound strategy and built to scale with your growing business.