Not your average digital agency

Since 1998, we've followed the guiding principle that digital transformation should be driven by the customer experience. We believe in the balance of form and function, love simple solutions to complex digital problems, and always show up as our whole selves. So, if you want a partner who's in it for the long haul, you've come to the right place.

Lightburn by the numbers

Quick Facts

26 Years in Business
28 Team Members
6.8 yrs Avg. Client Relationship

The Lightburn Difference

Our clients tell us that there's something special about working with us. Why? We believe it's the following pillars of service that guide everything we do:


What you see is what you get. We speak frankly, deliver on our promises, and openly share information with all our partners.


We build relationships that go the distance: our team, clients, platforms, and processes. We'll support your team for the long haul.


We start with the quick wins. We won't waste your time or investment. Our goal is to strike a balance between form and function.

Andy recording
Nora working
Team working

We work with a lot of smart, savvy people

Our clients are go-getters. They’re result-oriented leaders looking to evolve their sales and marketing activities in a practical way that's both visually impactful and structurally sustainable. Sound familiar?

Our core values

We're dedicated to forging collaborative partnerships and fostering open and honest communication to ensure the success of everyone involved. Providing service and value to our clients is our most important deliverable. Our core values, the Five Cs, reflect that commitment.


We're the kids who took stuff apart to see how it worked. We still love to learn about our clients and our craft.


We're all in this together, and every team member has a vital role to play. We respect the contributions of our clients and our teammates.


Creativity comes in many forms, from beautiful designs to complex programming solutions. Creative problem-solving is one of our most valuable assets as an agency.


Our team is committed to each other and the success of our work. We're genuinely excited to be part of something bigger than ourselves. We strive for great results and are forward-thinking.


We are sincere and open with each other and our clients. We don't stand on ceremony and are comfortable bringing our whole selves to our work.

Diversity, Equity and Inclusion in Digital

Lightburn exists to improve experiences in the digital ecosystem. That commitment comes with an inherent responsibility to promote equity in business and accessibility online — a key component in Lightburn’s design and development processes for work that reaches a global audience. We seek to break down barriers of access at our agency, too. That’s one reason we don’t require a college degree for employment, only skill. And we strive to foster inclusion and belonging, encouraging employees to confidently bring their true selves to work, whether they choose to do so in-person or remotely.

Watch and discover

Get an unscripted, behind-the-scenes view of our digital agency from our partners and senior leaders.

About digital marketing
with Clay

"Whether it's a lead-gen client or an ecommerce client, we are trying to help them find more customers and sell more stuff. Digital marketing is constantly evolving and there is always a new challenge, but we love to see our clients succeed."

Favorite CMS
with Amy

Our process
with Stacy

"While the process exists for a reason, there is room for changes based on need. The structure keeps us in budget, within scope, and on timeline, but within each section, we can tweak, personalize, customize, takeout, and add per client."

Our team structure
with the partners

We asked Lightburn partners Scott, Nora, and Andy, to explain how [and why] we often become an extension of our client's web, IT, and digital marketing teams.

Yeah, we've got a process

While we have a tried-and-true approach to our work, every project is unique. From iterative design to highly responsive project management, we put you and your customer at the center of everything we do.