We create website and digital marketing strategies that work together for everyone.
Because users don’t have patience for bad experiences and neither does your business.
Strategically Designed Web Experiences
Lightburn is a customer experience agency that empowers organizations to reach their full digital potential through a user-centered approach and deep technical expertise. Since 1998, we've crafted practical yet impactful solutions to our clients' most complex challenges.
Customer-driven at every touchpoint
Featured Client Profile
CX & Ecommerce Design for a D2C Brand
The Cawley Co. team was anxious and excited to turn their attention to the B2C market. The owners, marketing team, accounting team, and new fulfillment team were all involved in reimagining the customer journey.
Confidential Financial Client
Reimagining the UX for the modern investment advisor
Working directly with their investment technology team, we created a new infrastructure for a number of enterprise applications that were crumbling.
read more about Confidential Financial Client
Lowlands Group, LLC
Merchandising for the grandest of Cafés and Taverns
Using WordPress and Shopify, our team helped rebuild six websites, reposition their marketing efforts and sell swag.
read more about Lowlands Group, LLC
Bray Architects
Engineering a WordPress website focused on design
The site needed to represent its culture and act as a focal point for marketing initiatives, showcasing its stunning portfolio of work.
read more about Bray Architects
Douglas Dynamics
Clearing a path toward a strong digital ecosystem
We helped future-proof three manufacturing websites using WordPress multisite, improving performance and helping their team manage assets.
read more about Douglas DynamicsCase studies by industry
Your digital needs are unique — it helps to see how other companies have chosen to evolve their digital presence, though. We work with businesses across several verticals. These are our top five.
News & Insights
Easy(er) to Implement Examples of Segmentation Strategies
If you are about to jump into the segmentation and personalization pool, fear not. We'll help you start making waves!
A Glimpse Into the Future: Recapping 2024 Digital Marketing Trends (and How to Use Them)
Here is a recap of the top 2024 digital marketing trends to help your business take advantage of the changing MarComm landscape.
Missing a Customer Journey Map That Gives You Insights for Action? Here's Where to Start
Journey maps are critical for growing profit through customer loyalty — which only happens if they’re actionable.