Hard Working People

Our ridiculously smart team can help you level up your digital ecosystem.
meet the team

Smart Working Digital

We create experiences that better attract, engage, and retain customers.
evolve your brand

Celebrating 25 years of amazing customer experiences

Lightburn is a customer experience agency that empowers organizations to reach their full digital potential through a user-centered approach and deep technical expertise. Since 1998, we've crafted practical yet impactful solutions to our client's most complex digital challenges.

Confidential Financial Client

Reimagining a website's user experience for the modern investment advisor

Working directly with their investment technology team, we were able to help create a new infrastructure for a number of enterprise applications that were crumbling.

read more about Confidential Financial Client

Lowlands Group, LLC

Marketing and merchandising for the grandest of Grand Cafés and Taverns

Using WordPress and Shopify, our team helped rebuild six websites, reposition their marketing efforts, and sell swag.

read more about Lowlands Group, LLC

Bray Architects

Building a new digital home for one of the area's most trusted architectural firms

When Bray's marketing team came to us, they were looking to rebuild their digital home and launch an evolved brand.

read more about Bray Architects

Douglas Dynamics

Plowing the way for dynamic, long-term, multisite success with WordPress

We helped future-proof three manufacturing websites using WordPress multisite, increasing performance, and helping their team manage assets.

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Case studies by industry

Your digital needs are unique, but it helps to see how other companies have chosen to evolve their digital presence. We work with businesses across many verticals, but these are our top five.

News & Insights

Sign up for advice on building new strategies, utilizing data, creating quality content, and measuring ROI.
A graphic showcasing the many layers in market and user segmentation.

Easy(er) to implement examples of segmentation strategies

If you are about to jump into the segmentation and personalization pool, fear not. You can wade into the shallow end and start making waves with some easier(er)-to-implement personalization strategies.

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A graphic representation of the lifecycle between email and SMS marketing automation.

4 reasons we love Klaviyo's email and SMS marketing automation platform

As you’re looking to evolve your email and SMS marketing tactics, Klaviyo undoubtedly stands out. Here are four reasons why our digital marketing and client strategists love Klaviyo.

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A graphic interpretation of the building blocks used in app development and design.

Building a scalable mobile app: from UX to APIs and beyond

Depending on your business size and industry, a well-built app can help you streamline and optimize processes, customer service, and sales. The bottom line is that it is well worth the time, especially if it’s well-crafted around sound strategy and built to scale with your growing business.

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