Lightburn
Hard Working People
Smart Working Digital
Celebrating 25 years of amazing customer experiences
Lightburn is a customer experience agency that empowers organizations to reach their full digital potential through a user-centered approach and deep technical expertise. Since 1998, we've crafted practical yet impactful solutions to our client's most complex digital challenges.
Data-driven at every touchpoint
Our goal is to help you craft personalized digital experiences that create a lasting impact on your market. Data-driven solutions help establish trust and connectivity, promoting engagement and long-term value.
Featured Client Profile
CX & Ecommerce Design for a DTC Brand
The Cawley Co. team was anxious and excited to turn their attention to the B2C market. The owners, marketing team, accounting team, and new fulfillment team were all involved in reimagining the customer journey.
Bray Architects
Building a new digital home for one of the area's most trusted architectural firms
When Bray's marketing team came to us, they were looking to rebuild their digital home and launch an evolved brand.
read more about Bray Architects
Lowlands Group, LLC
Marketing and merchandising for the grandest of Grand Cafés and Taverns
Using WordPress and Shopify, our team helped rebuild six websites, reposition their marketing efforts, and sell swag.
read more about Lowlands Group, LLC
Douglas Dynamics
Plowing the way for dynamic, long-term, multisite success with WordPress
We helped future-proof three manufacturing websites using WordPress multisite, increasing performance, and helping their team manage assets.
read more about Douglas Dynamics
Confidential Financial Client
Reimagining a website's user experience for the modern investment advisor
Working directly with their investment technology team, we were able to help create a new infrastructure for a number of enterprise applications that were crumbling.
read more about Confidential Financial Clientbrowse more of our work
Case studies by industry
Your digital needs are unique, but it helps to see how other companies have chosen to move their digital presence forward.
Industry insights
Technology and best practices are constantly evolving. Because of this, our team often shares some of the top news and insights impacting our work to help our community explore new strategies, utilize data, create quality content, and measure ROI. Join our mailing list to get monthly insights a from our wicked smart team of experts.
Transforming your digital footprint: How project constraints fuel creativity
Limited resources are often seen as obstacles when designing impactful digital experiences. However, constraints can actually help and not hinder the creative process.
Cracking the code: How to pick the right CMS for your website
Vetting a new CMS is often like comparing apples to oranges. But there are ways to make it easier to choose which is best for your team.
5 uncomfortable A/B testing questions to ask when starting a testing program
A/B testing is a powerful part of your digital strategy. But only if you are ready to push aside assumptions to make room for greater customer experiences.
Maintain and maximize your website's performance post-launch
It’s important to react to website challenges in real-time, while creating the white space you need to proactively evolve features.