Ecommerce specialists, beyond the cart
After nearly 25 years of building both B2B and B2C ecommerce websites, we know what it takes to get an order from the shopping cart to a customer’s door. Not only do we build beautiful ecommerce websites that drive increased conversion rates, we also have the expertise to implement the systems and processes you need every step of the way.
Our relationships with shipping carriers, merchant service providers, fraud-detection platforms, and tax law experts allow us to serve as not only our clients' pixel-pushers, but their full-service ecommerce consultants. We've got your back and truly know what it takes to take your business beyond the cart.
To date, Lightburn has created and grown three direct-to-consumer e-commerce companies. Lead management for e-commerce is much more robust than the standard website. Integrating customer databases with fulfillment and finance solutions allows you to have a 365° view of your business. We know from experience, and we can help.
We're ecommerce specialists. We have the relationships and experience to help you decide which platform is best for your business. Not just for your website but your digital storefront. Based on your product, distribution plans, and business needs, we can help you choose the platform that works best for your sales, operations, and customer service teams.
Omnichannel commerce isn't just selling on multiple platforms. By understanding your customer's journey, omnichannel can allow you to create a seamless shopping experience for every customer, wherever they're shopping.
Featured Client Profile
The Cawley Co. team was anxious and excited to turn their attention to the B2C market. The owners, marketing team, accounting team, and new fulfillment team were all involved in ensuring an integrated go-to market strategy.
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How else can Lightburn help?
PODCAST EP:01 — Join us as our digital agency launches an ecommerce company and the challenges we — and you — are going to face along the way. This series will focus on solving the complicated minutia involved in starting a direct-to-consumer business.
PODCAST EP:02 — Today we're talking about picking the right e-commerce platform for a small or medium-sized business. Topics include; the history of e-commerce platforms, common assumptions, product personalization, back-end management, and fee considerations.
PODCAST EP:03 — Today, in episode three, we've started to skim the surface of product design from folks who have exactly zero experience designing a product. Fun times. Topics include; creating a production process, managing feedback overload, sourcing product materials, and creating physical prototypes.