Tree-Ripe Fruit Co

Unpeeling growth potential with an assortment of fresh digital audits

Industry

Food & Beverage

Platform

Wordpress

Engagement

3 Months

Deliverables

40-Page Audit

Overview

Tree-Ripe Fruit Co is a third-generation, family-owned business that takes great pride in delivering the freshest seasonal fruits from across the U.S. to passionate, quality-hungry foodies. The owners knew they were doing all the right things, but came to us for help unlocking the next phase of company growth. Since fruit season never stops, we audited TRFC's existing digital presence to discover the best ways for them to fill gaps and grow deeper roots without slowing down.

Goals

Unlock Growth Opportunities

The seeds of success are there. How do we fill gaps and nurture growth?

Streamline Positioning

Consider ways to simplify how and when TRFC reaches its customers.

Identify Actionable Next Steps

Find ways to enhance the current website and product offerings.

Solutions

  1. 01.

    Focused on the big picture

    We concentrated on key areas of TRFC’s digital ecosystem. These included technical health, a spotlight on ADA, digital marketing, a spotlight on email marketing, content, UX/design and ecommerce. This report went deeper into specifics for our audit findings.
  2. 02.

    Dug into existing assets by discipline

    Once we had access to TRFC’s assets, we used a variety of tools and channel best-practice markers to identify challenges and opportunities within each area. Production, content, design, marketing and development leaders all reviewed each asset and noted their findings and recommendations.
  3. 03.

    Identified areas of opportunity

    To squeeze out the most value, our team leads organized findings by difficulty and impact. This let the TRFC team manage quick wins in house while identifying more complex, technical or timely projects that may require additional support.
  4. 04.

    Shared impact level and results

    The results were categorized and we specified exactly what the change would do for their user experience. For example, fixing JavaScript errors would reduce exit and abandonment rates. Realigning the URL structure will better help search engines, understand and rank the site.

Services

  • Digital Experiences

Summary

Tree-Ripe is excelling overall, but we did find a number of ripe opportunities for continued growth. (See what we did there?)