About
Replacing digital chaos with systems that work for your business since 1998.
We believe in the balance of form and function, love finding simple solutions to complex digital problems, and always show up for our clients and each other. If you're looking for a true partner and not just an order-taker, you've come to the right place.
Who we work with.
We work with B2B leaders who are ready to grow their digital ecosystem into something that works as hard as they do.
Our clients are usually B2B, manufacturing and industrial companies with marketing teams managing too many disconnected pieces: multiple sites, outdated tools, and analytics that can't answer the questions they actually need to answer. They've outgrown reactive digital management and are ready for a partner that thinks about their customers and goals the way they do.
What our clients say.
Lightburn didn't just go through the motions. They found creative solutions to make our website work well; for us, our budget, and our users.
They're just a great digital partner. We've developed a great rapport and trust with them because we've really benefited from having their consultation.
You won our Executive Director's heart with the weekly update. Might as well have given her a lemon bar (because she loves them). You've been incredibly phenomenal to work with.
Our core values.
Our clients tell us that there's something special about working with us. Why? We think our "Five Cs" set us apart.
Candor
We'll tell you when something isn't working, before you've spent more money on it. Directness and kindness aren't opposites. We practice both with every client and invite the same from you.
Curiosity
We were the kids who took things apart just to see how they worked. We still are. We ask a lot of questions before we build anything and get to know your business inside and out.
Collaboration
The best idea wins, regardless of whose it is. We show up as consultants, bring perspectives you might not have considered, and make room for the ones you bring.
Commitment
We're invested in your outcomes, not just the deliverable. Our seven-year average client relationship isn't a selling point. It's just the way we work.
Creativity
Creativity isn't just about design. It shows up in a CMS architecture, a campaign strategy, a reporting decision nobody thought to ask for. We bring it to every aspect of the work.
Meet the team.
Our team chose Lightburn because we love working with clients and staying nimble. We take the work seriously without losing sight of why we do it: because it's challenging, the people we get to work with are interesting, and time spent here is worth it.
We work both in-person and remotely and don't have much corporate hierarchy. We also have a team that genuinely likes each other, and clients notice.
Speakers & events
We show up beyond client work: at conferences, on podcasts, and wherever B2B marketing and digital leaders gather. If you want to book one of us to speak, or just see where we'll be next: here's the page.
Finding the right agency is critical. Are we the right fit for you?
We do our best work with organizations that want a long-term partner, not just a vendor. If that sounds like you, read on.
We might be a good fit if…
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Your digital presence no longer reflects the scale or sophistication of your business
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You're managing multiple brands or sites and the seams are starting to show.
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You want a team that flags problems before they become your problems.
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You're looking for a partner you can still be working with in five years.
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You treat digital as a real business investment and expect your agency to do the same.
Careers
We're always looking for curious, skilled people. If you're good at what you do and want a place where you can carve your own path, keep going.