This is an unprecedented time in our history. The COVID-19 pandemic is having an impact on the health of our loved ones, the businesses we all rely upon, the health of the global economy, and the way we live our daily lives. As we all continue to navigate through these evolving challenges, we want you to know that Lightburn is here for you. In our more than 20 years in business, we've weathered the storms of the dot com bubble, 9/11, and the 2008 financial crisis — and throughout this journey, we have never stopped working to support and sustain our employees, our customers, and our partners.
Continuity of Service
While our office space may be sitting empty, our team and our service delivery haven't skipped a beat. We've been working harder than ever to support our clients’ digital operations and keep their businesses operational and growing. We made the decision early on to enable, support, and encourage our entire workforce to work remotely – a decision that has helped us to support our clients without disruption.
We've always been data-driven – and that will never change. As part of our response, we have increased our efforts to be able to provide our clients with additional real-time performance metrics so that together we can better understand the impact this is having on them. These efforts are allowing us, on an individual basis, to provide tailored recommendations and strategies that are helping our clients succeed in today's environment. The reality of this situation is that there is no one-size-fits-all solution. While many of our clients are experiencing record sales and traffic volumes, others are experiencing significant downturns. It is our responsibility, as their partner, to react and support each accordingly.
If you need help creating a digital strategy, launching a new digital offering, or supporting an existing digital platform – don't hesitate to get in touch. We're here to help however we can, even if all you need is a sounding board to bounce around some ideas. We're in this together, and we're as committed as ever to our team and our community.